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The Art of Engagement: Bridging the Gap Between People and Possibilities

The Art of Engagement: Bridging the Gap Between People and Possibilities

Author: Jim Haudan
Publisher: McGraw Hill Professional
ISBN: 0071641580
Pages: 288
Year: 2008-06-01
"Haudan's approach helps organizations bring strategies to life by engaging the hearts and minds of their people.” -Marcus Buckingham, bestselling author of Go Put Your Strengths to Work Almost any business leader will admit that creating a strategy is far easier than executing it. That's because the majority of organizations don't know how to bridge the canyons that exist between executives, managers, and front-line employees. Most strategic initiatives fail when a company tries to execute strategy despite its people rather than through them. As CEO of consultancy Root Learning, Jim Haudan has more than twenty years experience helping businesses bridge these canyons and achieve their strategic goals. Here, he shares his secrets for driving this strategic execution. Refreshingly accessible, this important book presents executives, managers, and team leaders with a proven, effective way to communicate, empower, and motivate employees at every level of an organization. Through stories, illustrations, and insightful observations Haudan explores the concept of engagement in business--from the “roots of engagement” to the six reasons why so many workers rank themselves as disengaged to the keys to unlocking engagement in any organization. He also includes a framework for implementing the process of strategically engaging employees as well as a self-assessment for checking your own company's level of strategic engagement. The Art of Engagement equips you with a range of tools--sketches, illustrations, and highly visual “learning maps”--to help employees speak the same language, see from the same point of view, and connect their individual actions to the success of the whole company. Included are: Engaging visual learning tools designed to help you communicate more effectively with your workforce Proven methods for successfully engaging employees at every level of an organization Real-world case studies of such organizations as Harley-Davidson, Pepsi Cola, and Blockbuster A strategy may look perfect on paper, but it's worthless if leaders forget that human beings have to implement it. The Art of Engagement arms you with the knowledge and the know-how to engage your employees and drive effective strategic execution.
The Art of Engagement: Bridging the Gap Between People and Possibilities

The Art of Engagement: Bridging the Gap Between People and Possibilities

Author: Jim Haudan
Publisher: McGraw-Hill Education
ISBN: 1260019616
Pages: 272
Year: 2017-06-15
Align your people and your strategy for ultimate business success Most new business strategies fail to attain their goals. Why? Because organizations overlook the most important element in executing their strategy: People. Employee engagement expert, Jim Haudan, has helped hundreds of major companies succeed where others fail by bridging the canyons that divide executives, managers, and front-line employees. Now he shares his proven methods with you. A best-selling book, The Art of Engagement helps you communicate, empower, and motivate employees at every level of your organization—and ensure they’re all working toward the same strategic goals. This groundbreaking book includes: * Using visual-learning for communicating more effectively with your workforce * Proven methods for successfully engaging employees across the whole organization * A framework for implementing the process of strategically engaging employees * Self-assessment for checking your own company's level of strategic engagement * An approach to changing culture by changing the conversations of leaders Haudan provides stories and visuals that clearly illustrate the concept of employee engagement—from the “Roots of Engagement”, to the six reasons why workers are disengaged, to the keys to unlocking engagement in any organization. Case studies of Harley-Davidson, Pepsi Cola, and other successful companies reveal how his methods work in real-life situations. The Art of Engagement arms you with the knowledge, insight, and tools you need to drive effective strategic execution through powerful employee engagement.
The Art of Engagement: Bridging the Gap Between People and Possibilities

The Art of Engagement: Bridging the Gap Between People and Possibilities

Author: Jim Haudan
Publisher: Mcgraw-hill
ISBN: 0071544852
Pages: 288
Year: 2008-07-30
"Haudan's approach helps organizations bring strategies to life by engaging the hearts and minds of their people.” -Marcus Buckingham, bestselling author of Go Put Your Strengths to Work Almost any business leader will admit that creating a strategy is far easier than executing it. That's because the majority of organizations don't know how to bridge the canyons that exist between executives, managers, and front-line employees. Most strategic initiatives fail when a company tries to execute strategy despite its people rather than through them. As CEO of consultancy Root Learning, Jim Haudan has more than twenty years experience helping businesses bridge these canyons and achieve their strategic goals. Here, he shares his secrets for driving this strategic execution. Refreshingly accessible, this important book presents executives, managers, and team leaders with a proven, effective way to communicate, empower, and motivate employees at every level of an organization. Through stories, illustrations, and insightful observations Haudan explores the concept of engagement in business--from the “roots of engagement” to the six reasons why so many workers rank themselves as disengaged to the keys to unlocking engagement in any organization. He also includes a framework for implementing the process of strategically engaging employees as well as a self-assessment for checking your own company's level of strategic engagement. The Art of Engagement equips you with a range of tools--sketches, illustrations, and highly visual “learning maps”--to help employees speak the same language, see from the same point of view, and connect their individual actions to the success of the whole company. Included are: Engaging visual learning tools designed to help you communicate more effectively with your workforce Proven methods for successfully engaging employees at every level of an organization Real-world case studies of such organizations as Harley-Davidson, Pepsi Cola, and Blockbuster A strategy may look perfect on paper, but it's worthless if leaders forget that human beings have to implement it. The Art of Engagement arms you with the knowledge and the know-how to engage your employees and drive effective strategic execution.
The Blue Sweater

The Blue Sweater

Author: Jacqueline Novogratz
Publisher: Rodale
ISBN: 1605294764
Pages: 320
Year: 2010-02-16
A narrative account of the author's investigation into the world's economic gap describes her rediscovery of a blue sweater she had given away to Goodwill and found on a child in Rwanda, in a passionate call to action that relates her work as a venture capitalist on behalf of impoverished nations. Reprint.
The Engagement Equation

The Engagement Equation

Author: Christopher Rice, Fraser Marlow, Mary Ann Masarech
Publisher: John Wiley & Sons
ISBN: 1118331990
Pages: 320
Year: 2012-09-17
Create a culture of engagement and build high-performance culture The Engagement Equation explains the drivers of employee engagement, and how you can use improved engagement to execute strategy, reduce costs, and meet your organizational goals. This book describes a unique engagement model that focuses on individuals' contribution to a company's success and personal satisfaction in their roles. Aligning employees' values, goals, and aspirations with those of the organization is the best method for achieving the sustainable employee engagement. The Engagement Equation is designed to provide a framework that will help you move the needle on engagement. Explains how to plan and execute a sustainable organization-wide engagement initiative Shows how to avoid the engagement survey analysis-paralysis trap Shares ways to align employee contribution with strategy Encourages leaders to pay attention to and better understand your organizational culture, and much more Ultimately, it's the daily dynamics at play in your team, your division, and your organization that matter most.
What Are Your Blind Spots? Conquering the 5 Misconceptions that Hold Leaders Back

What Are Your Blind Spots? Conquering the 5 Misconceptions that Hold Leaders Back

Author: Jim Haudan, Rich Berens
Publisher: McGraw Hill Professional
ISBN: 1260129225
Pages: 192
Year: 2018-10-05
Uncover your blind spots and reset your leadership approach for long-lasting success in any business Far too many business leaders today are using outdated practices to engage and motivate their people―and they’re failing miserably. Truly resilient, thriving organizations are those that are purpose driven and focus on more than pure profits. Purpose, or an underlying company philosophy, not only drives strategic change, but also encourages customer loyalty and employee engagement. In order to succeed, leaders must be willing to discard old ways of thinking and detrimental business habits—and recognize their blind spots. Authors Jim Haudan and Rich Berens identify the five most common leadership blind spots that hamper success: Purpose, Story, Engagement, Trust, and Truth. They take you straight into the board room of well-known leadership teams to illustrate how these blind spots play out and the impact they have on organizations. You’ll learn how to identify and overcome your own blind spots and embrace positive, forward-thinking new practices. What Are Your Blind Spots equips you with the tools needed for a personal leadership reset. You’ll discover how to increase engagement, productivity, and growth in your own organization. This is an invaluable guide for executives, managers, team leaders, and human resource professionals looking for an effective way to engage and motivate employees at every level of an organization.
Closing the Engagement Gap

Closing the Engagement Gap

Author: Julie Gebauer, Don Lowman, Joanne Gordon
Publisher: Penguin
ISBN: 1591842387
Pages: 272
Year: 2008
Identifying the benefits of an engaged workforce that employs more discretionary effort and thinks in terms of the common good, a guide for managers reveals how to bring out the best in a workforce by increasing an employee's knowledge base, delegating authority, and recognizing achievement. 20,000 first printing.
Beyond Bullet Points, 3rd Edition

Beyond Bullet Points, 3rd Edition

Author: Cliff Atkinson
Publisher: Pearson Education
ISBN: 0735662258
Pages: 352
Year: 2011-04-15
Unlock the amazing story buried in your presentation—and forget boring, bullet-point-riddled slides forever! Guided by communications expert Cliff Atkinson, you’ll walk you through an innovative, three-step methodology for increasing the impact of your presentation. Discover how to combine classic storytelling techniques with the power of visual media to create a rich, engaging experience with your audience. Fully updated for PowerPoint 2010, and featuring compelling presentation examples from classroom to boardroom, this book will help transform your presentations—and your business impact!
Knock Your Socks Off Service Recovery

Knock Your Socks Off Service Recovery

Author: Ron Zemke, Terry R. Bacon, Chip R. Bell
Publisher: Amacom Books
ISBN: 081447084X
Pages: 214
Year: 2000
Based on the popular, breezy approach of the "Knock Your Socks Off Service" series, the authors provide managers with an upbeat primer on creating a first-class recovery system--showing what it costs to lose customers and how little it can cost to win them back. Illustrations.
Human Rights and Conflict Resolution

Human Rights and Conflict Resolution

Author: Claudia Fuentes Julio, Paula Drumond
Publisher: Routledge
ISBN: 1315409356
Pages: 282
Year: 2017-11-22
Human rights and conflict resolution have been traditionally perceived as two separate fields, sometimes in competition or in tension and occasionally with contradictory approaches towards achieving a lasting peace. Although human rights norms have been incorporated and institutionalized by various national, regional, and international organizations that deal with conflict resolution, negotiators and mediators are often pressured in practice to overlook international human rights principles in favor of compliance and more immediate outcomes. The chapters in this volume navigate the relationship between human rights and conflict resolution by fleshing out practical, conceptual, and institutional encounters of the two agendas and engaging with lessons learned and windows of opportunities for mutual learning. Recognizing the increasing relevance of this debate and important gaps in the current research on the topic, this book addresses the following questions: How can we improve our practical and theoretical understanding of the complementarity between human rights and conflict resolution? How would a human rights-based approach to conflict resolution look like? How are international, regional, and national organizations promoting, implementing, and/or adapting to better coordinate between human rights and conflict resolution? Building on empirical evidence from contemporary conflict resolution processes, how have human rights been integrated in different efforts on the ground? What are the main lessons learned in this regard? Examining a wide range of countries and issues, this work is essential reading for human rights, conflict resolution, and security experts including scholars, diplomats, policy-makers, civil society representatives, and students of international politics.
The Enemy of Engagement

The Enemy of Engagement

Author: Mark ROYAL, Tom AGNEW
Publisher: AMACOM
ISBN: 0814417965
Pages: 240
Year: 2011-10-28
There are a lot of frustrated people in most workplaces today. We’re not talking about the incorrigible office grump or the permanent slacker. Instead, we’re referring to dedicated workers who are being prevented from achieving their peak potential by organizational obstacles. Better enabling these employees to succeed represents an untapped avenue for radically improving productivity. Packed with the latest research findings from the prestigious Hay Group, The Enemy of Engagement uncovers the hidden impediments to performance—excessive procedures, lack of resources, overly narrow roles, and more—and outlines best-practice solutions for eliminating them. This is not an insignificant issue facing businesses today. According to Hay Group’s study, depending on the industry, between one-third and one-half of employees report work conditions that keep them from being as productive as they could be. The Enemy of Engagement gives managers powerful new insights and research-based tools for ensuring their teams are both willing and able to make maximum contributions.
The New Superleadership

The New Superleadership

Author: Charles C. Manz, Henry P. Sims
Publisher: Berrett-Koehler Publishers
ISBN: 1576751058
Pages: 256
Year: 2001-01-01
A groundbreaking new approach to leadership promotes a pragmatic philosophy based on empowering individuals to lead themselves. By the authors of Business Without Bosses. 25,000 first printing.
Lines Drawn Upon the Water

Lines Drawn Upon the Water

Author: Karl S. Hele
Publisher: Wilfrid Laurier Univ. Press
ISBN: 1554580048
Pages: 351
Year: 2008-09-30
Proceedings of a conference held at University of Western Ontario, London, Ont., Feb. 11-12, 2005.
Collaborative Media

Collaborative Media

Author: Jonas Löwgren, Bo Reimer
Publisher: MIT Press
ISBN: 0262318458
Pages: 208
Year: 2013-11-15
With many new forms of digital media--including such popular social media as Facebook, Twitter, and Flickr -- the people formerly known as the audience no longer only consume but also produce and even design media. Jonas Löwgren and Bo Reimer term this phenomenon collaborative media, and in this book they investigate the qualities and characteristics of these forms of media in terms of what they enable people to do. They do so through an interdisciplinary research approach that combines the social sciences and humanities traditions of empirical and theoretical work with practice-based, design-oriented interventions. Löwgren and Reimer offer analysis and a series of illuminating case studies -- examples of projects in collaborative media that range from small multidisciplinary research experiments to commercial projects used by millions of people. Löwgren and Reimer discuss the case studies at three levels of analysis: society and the role of collaborative media in societal change; institutions and the relationship of collaborative media with established media structures; and tribes, the nurturing of small communities within a large technical infrastructure. They conclude by advocating an interventionist turn within social analysis and media design.
Narrative Medicine

Narrative Medicine

Author: Maria Giulia Marini
Publisher: Springer
ISBN: 331922090X
Pages: 150
Year: 2015-09-29
This book examines all aspects of narrative medicine and its value in ensuring that, in an age of evidence-based medicine defined by clinical trials, numbers, and probabilities, clinical science is firmly embedded in the medical humanities in order to foster the understanding of clinical cases and the delivery of excellent patient care. The medical humanities address what happens to us when we are affected by a disease and narrative medicine is an interdisciplinary approach that emphasizes the importance of patient narratives in bridging various divides, including those between health care professionals and patients. The book covers the genesis of the medical humanities and of narrative medicine and explores all aspects of their role in improving healthcare. It describes how narrative medicine is therapeutic for the patient, enhances the patient–doctor relationship, and allows the identification, via patients' stories, of the feelings and experiences that are characteristic for each disease. Furthermore, it explains how to use narrative medicine as a real scientific tool. Narrative Medicine will be of value for all caregivers: physicians, nurses, healthcare managers, psychotherapists, counselors, and social workers. “Maria Giulia Marini takes a unique and innovative approach to narrative medicine. She sees it as offering a bridge – indeed a variety of different bridges – between clinical care and ‘humanitas’. With a sensitive use of mythology, literature and metaphor on the one hand, and scientific studies on the other, she shows how the guiding concept of narrative might bring together the fragmented parts of the medical enterprise”. John Launer, Honorary Consultant, Tavistock Clinic, London UK